Lawyer and law firm consultant, Paula Davis-Laack writes, “Autonomy, connection to others, and competence are important because they drive motivation and engagement. For those of you focused on the bottom line, it has been shown that engaged employees perform better on a daily basis, and the higher a person’s level of engagement, the higher their objective financial returns.In addition, levels of employee engagement were positively related to business performance in the areas of customer satisfaction and loyalty, profitability, and productivity. That is, higher employee engagement translated into higher customer satisfaction and loyalty, higher profitability, and more productivity. Read her blog.
Lawyers face challenges unlike those found in many other professions. The combination of long hours, time away from family, pressure to find (and keep) clients, stress, and the ever-present focus on the bottom line does not leave much room for balance or a general sense of well-being. This article analyzes why the journey into the legal profession can be difficult and provides research-based solutions to move toward a culture of positive professionalism. The goal is not to present a jaded, self-help view of how to fix the unhappy masses, but rather, to present an empirical, research-based framework to initiate a new conversation within the legal profession. Read the blog.
Paula M. Davis-Laack writes in the Wisconsin Lawyer magazine, “When lawyers are disengaged and lack the resilience to withstand challenge and pressure, productivity goes down, turnover goes up, billiable hours and profits shrink, and the bottom line is affected.” Read the News